Lessons in RPA – Don’t slavishly copy the human process – ‘Re-imagine IT!’
When developing your robotic automation, the temptation is to look at the existing human process, document all the current manual steps and tasks, and programme the robot to replicate them. Unsurprisingly, you will get the same outcome – but typically around three times quicker. Job done … right? Well, not necessarily……… if you slavishly copy the human process you may not be getting the best out of the software. Also, this […]