Ian Jones – Devereaux Kelly Associates Limited

How to plan major change effectively

As the ex-CEO of Crossrail – a project infamous for being four years late and £4bn over budget – Mark Wild provides some useful ‘light bulb moments’ on how to plan major change effectively, and / or turn around a project that has gone off course (source: autumn 2022 edition of the APM’s PROJECT magazine) […]

Unleash the energy for impact across your organisation

Change is the only certainty we have in today’s world. The pace of change is accelerating and is increasingly impacted by external forces beyond our control. To win, organisations must be highly resilient, agile, and customer / market driven. High-quality decision-making – linked to a clear direction and purpose – has never been more important […]

University of Greenwich Testimonial

It’s always good to get positive feedback from our clients. We had the pleasure of completing a major review of the governance process at the University of Greenwich recently, and received the following recognition from the sponsor – Peter Garrod, University Secretary: “We identified the need for a comprehensive review of our academic and executive […]

Ever wondered what The GC Index® is all about?

Have you ever wondered what The GC Index® is all about and how it is helping individuals and organisations to move beyond awareness and instead focus their energy for impact? Here’s some examples of how this amazing tool is making a positive and lasting difference in our world: Large and small businesses driving better productivity and […]

Imagine a world based on everyone’s impact

At Devereaux Kelly Associates, we are a proud partner of The GC Index® – an amazing tool that is increasing global knowledge and harmony by creating impactful collaboration. The GC Index® provides a common language of impact and collaboration enabling organisations to: • Make more informed and accurate people decisions• Gain unique insight on people […]

discover how The GC Index can change your world

Have you ever wondered what The GC Index® is all about and how it is helping individuals and organisations to move beyond awareness and instead focus their energy for impact? Here’s some examples of how this amazing tool is making a positive and lasting difference in our world: Large and small businesses driving better productivity and […]

Lessons in RPA – Don’t slavishly copy the human process – ‘Re-imagine IT!’

When developing your robotic automation, the temptation is to look at the existing human process, document all the current manual steps and tasks, and programme the robot to replicate them. Unsurprisingly, you will get the same outcome – but typically around three times quicker. Job done … right?  Well, not necessarily……… if you slavishly copy the human process you may not be getting the best out of the software. Also, this […]

Lessons in RPA – Benefits identification is easy, benefits realisation isn’t…

In Lesson 4 we talked about focusing on value, not savings. Expanding on that theme, let’s consider the difference between identifying benefits and delivering them. They are not the same! Many projects show fantastic returns in their business case, but how many have genuinely delivered when it comes to the post-implementation review? Importantly, how much time is wasted trying to justify why it fell short!  Here’s […]

Lessons in RPA – Focus on value, not savings … and avoid being parochial!

In Lesson 3 we talked about the importance of filtering and prioritising your opportunities. Building on that, it’s crucial that you think creatively about what value your investment can bring. The traditional view of RPA is to undertake manual tasks so you can reduce your labour costs. Whilst savings in people related costs can be part of your strategy, it’s unlikely to bring you the largest rewards. This is […]

Lessons in RPA – Establishing a Clear Method of Filtering and Prioritisation

In Lessons 1 and 2 we talked about gaining senior stakeholder buy-in and getting the correct level of assistance to get started. If you have pitched your RPA offering well during initial discussions with interested parties, then the chances are that you will have a pretty substantial set of potential process improvement opportunities all clamouring for your attention and resources. It’s a good problem to have – right? However, you want to minimise […]