Lessons in RPA – Be Clear About Your Strategy & What Assistance You Need

Building on from Lesson 1, clarity about your strategy and what you aim to achieve is essential. Think deeply about what success looks like – are you aiming to cut costs, improve speed to market, streamline processes to create capacity to do something more useful, grow your top line, protect existing revenue, increase compliance etc, etc. Automation can enable you […]

Lessons in RPA – ‘Senior Buy-In’ and ‘Effective Communication’ are Essential

It sounds obvious – but you need to ensure you have senior level support for the undertaking you are about to start, ideally a decision maker or a person in a position of influence. For most companies, a digital transformation programme represents a significant culture shift, and no matter how good your intentions and technology, it’s the hearts and minds of the people involved […]

UK employment outlook

2020 has been a challenging year on many fronts. Not least in the UK employment market where the impact has already been huge, despite the extensive and commendable levels of support available from the UK Government. Sadly the position is expected to worsen during the early part of 2021, as the economy starts its slow […]

Can we talk about the future?

Until recently, you were running a very successful business. You had a plan in place to grow further and had worked out how to win …. but then the pandemic comes along. This wasn’t part of the plan! Uncertainty is now greater than ever. The context for business has changed and the route you previously […]

Our Proposition

A unique team of award-winning and professionally qualified practitioners, providing independent support for the successful delivery of major change and highly complex transformation across the public, private and not for profit sectors. Having walked in the shoes of our clients, we are experts in successfully planning, designing and delivering people, process and infrastructure change on […]

How do organisations plan in these uncertain times?

A recent survey by CGMA Advantage (July’20) highlighted the impact that the pandemic is having on the strategic plans of an organisation: – 41% said that their strategy needs updating in response to the pandemic– 24% said they are crafting a new strategy to reflect the new realities of business– 17% are awaiting the long-term […]

8 symptoms of bureaucratic breakdown

Browsing through some old books, I came across the following extract from Beyond Bureaucracy by Derek Sheane – I think it’s as relevant to organisations today as they adapt and reinvent, as it was 40 years ago… 8 symptoms of bureaucratic breakdown: The Invisible Decision – no transparency Unfinished Business – too many outstanding tasks […]

APM webinar: The Delegated Sponsor role – panel debate with senior practitioners webinar

Many thanks to those who joined Thursday 30 July’s APM Webinar on the role of Project Sponsors. We had a good debate across the panel of practitioners, with some great questions from the audience. There is so much more that the project profession can do to strengthen the support for sponsors and help them play […]

Dear Boris – this week’s guidance from your critical friend…

Dear Boris, After last week’s turmoil, it looks like you’ve had another very difficult week! I sincerely hope that you are coping with the competing pressures that you and your team are facing at the moment. I’m sure that you will agree, your performance over the past two weeks falls into the category of ‘could do […]

Dear Boris – The Latest Perspective from your Critical Friend…

Dear Boris, “Your create your own universe as you go along!” – Winston Churchill As your critical friend, you will not be surprised that my advisory this week is dominated by observations of your handling of the Dominic Cummings’ debacle. Your Chief Advisor’s well reported travel from London to Durham (and surrounding area), whilst exposed to COVID-19, have […]

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